Horrible experience.. from Bait n Switch to dishonesty... Please don't support ! Paid Premium price for Garage sale like book set. Only received partial and those were not as described.. seller unwilling (and hostile from beginning!) to help in anyway .. Just Say No !

Ordered large set of books, box arrived badly damaged with most of books missing. Contacted Ellenwood Media, received a reply that was abrasive and condescending, practically accusing me of trying to rip them off.

Ordered a set of 4 books from your Ebay store. The delivery window was 12/28 - 1/05 which was less that optimal considering the books were a Christmas gift for my 14 year old granddaughter but, I compromised. I wasn't provided the ability to insure the order nor was I provided tracking information. The package was apparently delivered on 12/24, I wasn't expected it on that date and I never received it. Following the proper procedure via Ebay instructions, I had no recourse so I emailed Ellenwood directly to ask if there was any way your business would replace the missing 3 books or refund the purchase price. I received the rudest email from your company that I have ever received in my life! Whomever wrote the email has no business communicating with the public on behalf of your business!