There's no question Mike knows what he's doing. He's efficient, and exceptionally reliable; my appointment was at noon, he showed up while the clock was still chiming. His rates are reasonable, especially since he has a full inventory of parts on his truck. And he is one of the nicest people you'll have working in your home. Almost any plumber I hire can handle my home repairs, and I've never found one who works for free. I have to pay someone to fix things, so I'll call Mike, first.