Central Renovation Solutions CRS

The absolute worst experience I’ve ever had. The quote process went smoothly, but after they started the work it all went downhill. They came out on a Monday to install my doors, drawers and new island. They measured one drawer front incorrectly and had to order a new one. This was fine I get thin…

The absolute worst experience I’ve ever had. The quote process went smoothly, but after they started the work it all went downhill. They came out on a Monday to install my doors, drawers and new island. They measured one drawer front incorrectly and had to order a new one. This was fine I get things happen however, it took them 3 weeks to come back out. In the meantime I have a unfinished kitchen with holes all over the place. Every time I tried to get dates they seemed annoyed that I was asking. On top of that, at the very last moment they told me their original bid didn’t include the countertop for the new island. This shocked me because that had never told me this in all the numerous conversations we had about the countertop. They said it would be an addition $850. Knowing I was already upset about the timeline of the project they then put the countertop on hold for an additional week until they could try and find a resolution. I had no idea the countertop was on hold. Overall a bad experience. Horrible customer service and communication. They also didn’t stick to the timeline they had originally quoted me and didn’t stick to the dollar amount they had originally quoted me. Stay away.