We lost our entire cage to Ian. We signed a contract to replace it for $40,000. We have paid $30,000. The contract called for 20 x 20 screen. They installed 17 x 14 screen. The agreed the wrong screen was installed and said they will change it. I have repeatedly asked to talk to someone but can only email the secretaries. Dale is in charge of the install crews. Here is a breakdown of the emails: 3/1/23: We sent pictures showing 20x20 screen was not installed 3/5/23: We sent more pictures 3/7/23: We emailed asking if the pictures were received since we heard nothing 3/7/23: You answered yes pictures were received 3/10/23: We asked for the status of completing our screen 3/15/23: Approximate date that Dale visited to confirm screen was wrong 3/28/23: We asked the status of the screen since Dale visited a few weeks ago 3/28/23: "You said the install will start on approximately 4/1/23" 4/8/23: We asked what the schedule was now that the 4/1/23 week work did not happen 4/12/23: We asked again about the new schedule 4/12/23: "Dale will be there by 4/14/23" 4/18/23: We asked what the schedule now looks like since no work happened the previous week 4/18/23: "You said it will be installed this week" 4/21/23: Since this week did not happen, what is the new schedule? 4/21/23: "Hammond Products will be in touch with you Monday and plan on installing the screen Tuesday, 4/24/23". 4/26/23: I did not hear from you on Monday. It is Thursday and still no correct screen is installed.

Used Hammond screens or industries, to install a new metal roof. Poorly done despite 35 years in business, it still leaks! Brand new and leaks! Told his brother Carl I could have done better. Do not use this company.