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Prime Vacations International LLC
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John Lodderhose
SCAM!!! SCAM!!! SCAM!!!
Everything about Prime Vacations International is a complete scam. The company representative, Victor Garcia da Rosa (Franchise Owner/Director of Operations), lied to us about the benefits of their program. He repeatedly told us that we could exchange our timeshare week for 7 nights at any of the more than one million hotels in their program. We soon learned this was a complete lie.
Victor told us that the membership cost over $10,000, but if we bought it on the day of the presentation we would only have to pay $2000, which we did on October 23, 2022. He explained that the State of Florida would pay the other $8000 because the State would benefit from increased travel spending from the program. We were unable to find such a state-funded program when we checked later. I suspect that this is yet another lie to make the buyer feel like they are getting a good deal and make them sign on the day of the presentation.
Another apparent scam that the company used on us was to delay our membership activation until after the cancellation period in the contract expired. We had our presentation on a Sunday and Victor told us that they only activate memberships on Fridays. So it took over a week for me to be able to go online and actually see all the ways that they had deceived us about their program.
On Tuesday, October 25, 2022, two days after we signed the contract, I called Victor because the idea of trading our timeshare week for 7 nights for any hotel just seemed too good to be true. Victor again assured us that this was correct. I asked him again how it made sense that I could trade our timeshare week for 7 nights at the Ritz-Carlton hotel in South Beach Miami. It was listed at over $800 per night when we looked it up on his computer during the presentation. Victor explained that it made good business sense for the Ritz-Carlton hotel because we would probably spend money on dinners or other amenities during our stay. In retrospect, I should not have believed one word out of Victor's mouth.
On November 2, 2022 we were able to connect with customer service and they told us that our timeshare week was only worth 24,000 points. So not a simple 7-nights at any hotel in the system as Victor had explained. For us it would only be worth a couple of nights at a nice hotel. As it turns out, the program is based on the number of points that the company assigns for your timeshare week. But Victor repeatedly told us that points didn't matter and we would receive 7 nights at any hotel for our timeshare exchange. Turns out that POINTS do matter Victor! The agent said something to the effect that we 'were misled'. So we called Victor again and it went to voicemail. He did text us back and said he was busy and we should text him our concerns. Still to this day we've had no response from him. WHAT'S WITH THE CRICKETS IF THIS ISN'T A SCAM VICTOR? WHY ARE YOU NOT RESPONDING TO OUR CONCERNS?
We want to be clear, after Victor told us how this program could help us use our timeshare week better, we thought it would be a benefit to us. That's why we decided to purchase it. We didn't change our minds, we didn't get cold feet. We were simply LIED TO!
Victor pulled out all the stops with us by professing to be a devout member of the Church of Jesus Christ of Latter-Day Saints. He explained that he doesn't drink, smoke or even ingest caffeine. But evidently, lying and scamming people out of their money is acceptable.
To add to the lies and deceit, one of the gifts that they gave us was a "FREE" cruise. When we checked on the cost of the "FREE" cruise; the activation fee, port fees, taxes and other fees actually exceeded the cost of buying the "FREE" cruise directly from the cruise company. When I checked on the company that administers the Prime Vacation International gifts; the company has an "F" rating with the Better Business Bureau. Just one scam company in cahoots with another scam company.
After Victor stopped returning our phone calls and texts, I called the Owner of Prime Vacations International, Robert Madhosingh. On November 8, 2022 Robert returned my call and he acted concerned that I may have been misled during the presentation by Victor Garcia da Rosa. He assured me that he would investigate the situation and asked me to return all my membership information and request cancellation for a full refund. As of this writing, I am still waiting for my refund or even a response from Robert!
Prime Vacations International has all of the ear markings of a very sophisticated scam organization that apparently takes great pride into being able to scam people out of their hard earned money. If you receive a postcard in the mail from this company offering you all kinds of "FREE" gifts to attend a 90 minute presentation, throw it in the trash where everything from this company belongs.
Cassandra Rivera
SCAM! ALL PRICING SHOWN AT PRESENTATION IS FALSE ADVERTISING. IN YOUR OWN SITE ITS ALWAYS CHEAPER TO GO THROUGH OTHER TRAVEL SITES. ALSO THE CANCEL ANYTIME MEMBERSHIP WHICH MAKES THEM DIFFERENT FROM A TIMESHARE IS A LIE! THEY ARE BINDING ME TO THEIR WHOLE MEMBERSHIP FEE EVEN THOUGH I NEVER USED IT AND NEVER WILL
Geoff Kotwica
Terrible place. Said one thing over the phone and then, after they took our info, they claimed we didn't have the correct paperwork which was not explained
Detailed Information
- Location TypeBranch
- Opening Date2013
- Annual Revenue Estimate$1 to 2.5 million
- SIC Code show
- Employees10 to 19
- Contactsshow
- Principal Balderrama Claudio