On Friday May 19, 2023 Comfort Cooling Heating and Air of Danville VA came to our house to perform a $99 annual cleaning maintenance on our AC unit. However the technician never cleaned our unit, he just caused permanent damage that would require a licensed electrician to fix. After the technician had taken the unit apart he told me that due to the state of the heat exchanger he was condemning the unit "by law". He turned off the gas supply to the unit and physically cut our thermostat wire, telling us that we would need to get a new unit because the heater was condemned. When asked, he refused to cite any statute that allowed him to cut wires. He told us "no comment." We told him to fix the wires he cut but he refused to fix the cut wires and just reassembled the unit leaving the cut wires on the ground, and the unit no longer working. The unit was in running order before he touched anything. We contacted the owner and he also wouldn't provide any statutes for physically cutting our wires. We have contacted other hvac companies and the city and were told he could turn off gas switch but not physically cut our wires. This seems like common sense but we called around after being lied to by both the technician and owner of the company. Y'all please be careful with this company. If you don't have a background in hvac or electrical you can expect to be lied to.