We offer boat repair, parts and accessories, new boat sales, and new outboard engine sales
ITS AMAZING HOW OFTEN WE HEAR OF BOATERS COMPLAINING "YEAH, SLOPPY JOE CHARGED ME $900 AND THE BOAT STILL AIN'T FIXED"...."I BROUGHT IT BACK AND SLOPPY SAID AIN'T NUTTIN WRONG WITH IT"..."HE SAID YOU GOTTA RUN IT HARD"..."I DID, I TOLD HIM"...." I LEFT THE BOAT WITH HIM SO HE COULD TAKE ANOTHER LOOK"..."THREE MONTHS LATER I HAD TO GO PICK IT UP!"..."I'M $900 IN THE HOLE, IT STILL DON'T RUN AND FISHING SEASON'S BOUT OVER"...
Story sound familiar? We hear it all the time. You would think shops ou...
ITS AMAZING HOW OFTEN WE HEAR OF BOATERS COMPLAINING "YEAH, SLOPPY JOE CHARGED ME $900 AND THE BOAT STILL AIN'T FIXED"...."I BROUGHT IT BACK AND SLOPPY SAID AIN'T NUTTIN WRONG WITH IT"..."HE SAID YOU GOTTA RUN IT HARD"..."I DID, I TOLD HIM"...." I LEFT THE BOAT WITH HIM SO HE COULD TAKE ANOTHER LOOK"..."THREE MONTHS LATER I HAD TO GO PICK IT UP!"..."I'M $900 IN THE HOLE, IT STILL DON'T RUN AND FISHING SEASON'S BOUT OVER"...
Story sound familiar? We hear it all the time. You would think shops out there would do a better job in taking care of the customer but many don't. At Meridian Outboard we don't play this game.
Here is how the scenario plays out at Meridian Outboard:
You bring your boat in for repair
You are informed of and agree to the $75 Diagnostic Fee
A repair estimate is created
You are informed of the repair estimate
At this point, you have two choices:
One, you can decline the planned repair, pay us the $75 and pick your boat up
Or Two, give us permission to proceed with repair
Parts are ordered and the repair begins
If additional problems are discovered during the repair process you are informed of the findings and a new estimate is provided
The repair work is completed, you are notified of such and the boat may be picked up
If you discover that the repair is not to your satisfaction and you have to return to the shop we take this personally. YOUR BOAT IS THEN PRIORTIZED and we work to remedy the problem ASAP. Our goal is to set the standard of repair much higher than Sloppy's repair shop. So, if you are considering a new boat service / repair shop give us a shot. You will not be disappointed.
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