With more than 40 years experience working with hospitals, clinics, physician groups and medical billing companies, CRI has proven success, recovering what most clients deemed "uncollectable"​ medical debt at a collection rate above the industry standard. In addition to improving our clients'​ cash flow, CRI's "hands on"​ management style sets us apart from the competition. Our commitment to customizing collection programs that fit each individual client's needs, our near immediate response time, and availability for face to face meetings is why CRI continues to be a clear choice for busy healthcare professionals. CRI is the largest locally owned and operated collection agency in the Southwest Region. We have a high recovery for our clients because we understand the local culture and economy. CRI collectors are professionally trained and compassionate, always upholding the integrity of our clients and our agency. The average tenure of our staff is more than 15 years and each team member has a deep understanding of the industry and our clients. We believe in showing respect and make every effort to retain patients, not alienate them. We offer the following and are happy to tailor a package specifically for your needs: *Less than 30 day onboarding, including on-site staff training *Ability to receive account data from any practice management software *Full service, TCPA-compliant contact center with live, bilingual collectors *Dialer calls *Pre-collection notices *Advanced skip tracing technology *Ethical collections *State-of-the-art collections account management software *24/7 secure on-line access to account activity via client portal *Credit bureau reporting *Litigation for wage garnishment if appropriate *Educational seminars *Compliance with ever-changing collection regulations: FDCPA, FCRA, TCPA, HIPAA/HITECH, FERPA CRI is a member in good standing with ACA International, NM HFMA, NMHA and NM MGMA. Contact us today for a complimentary discovery session.