"Great Subscriber Support" You will receive the best support available to answer your questions or if an issue arises. We take pride in our reliable support team. "30 Day Test Trial" Get every penny back if you are not fully satisfied within 30 days. "Not Affected by Weather" Unlike satellite companies, we use radio towers (pretty much the same as cell phone towers) to beam the Internet to your home or office. We are not beaming the signal back and forth from space (96,000 miles roundtrip), you do not need to worry about clouds and storms affecting your signal and performance. Just like your cell phones, your Internet will always be on.