We rented here for 5 years and had a good experience while living in the apartment. Unfortunately, the move-out process did not reflect that same experience. A significant portion of our security deposit was withheld for items like painting, carpet cleaning, and replacement, which are typically considered normal wear and tear after long-term tenancy. Even based on the itemized charges provided, there was a remaining balance owed from the deposit that was never returned, despite follow-up. I would recommend future tenants document everything carefully and clarify expectations around the security deposit in advance.