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Reviews (13)
4.2
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William Laughter
· Jul 13
The lockset wasn’t working properly and so I called Express Locksmith Store to fix it. Eric arrived onsite within 15 minutes, took a careful look at the lock, dismantled it, re-aligned the components, lubricated it and refitted it. It worked flawlessly. He also observed a problem with the doors and noticed that they weren’t aligned right, so he even set that straight. Everything works without a hitch now, all thanks to Eric. If anyone asks me for a recommendation on locksmiths from Portsmouth, VA, I’ll always tell them to take a look at https://www.Portsmouth.Express-Locksmith-Store.com and call them. Hands down, Express Locksmith Store is the BEST. I give them five stars!
Updated Sep 04
Anna Clarkson
· Aug 16
The lock on my door was a special decorative one and the locksmith I had originally purchased it from went out of business a year ago. It was dilapidated now and I needed a new one exactly like it, as it blended seamlessly with the rest of the home décor. I doubted if anyone would have a replica to it, but I was determined to ask around. I asked in a couple of places but none of them seemed to have it. I then contacted this firm through their website https://www.Portsmouth.Express-Locksmith-Store.com and within minutes I was requested to send a picture of the lock. Gary, the technician handling my request, told me they didn’t have it but asked me to wait 24 hours. Sure enough, the next day, he arrived at my premises with the lock I wanted. Thank you so much for going the lengths to procure the lock I needed! The level of dedication shown by Express Locksmith Store is truly commendable. I’m definitely hiring them again! Highly recommend to all in Portsmouth!!!
Updated Sep 04
Kim Paris
· Oct 12
I never realized just how many times I’ve been duped by locksmiths before I met David from Express Locksmith Store. Until that point, I believed that locksmith services were, in general, quite expensive. I found Express Locksmith Store online after browsing through their website http://www.Portsmouth.Express-Locksmith-Store.com and I must say that they changed my opinion of locksmiths for good! The first time I called him in for lock replacement, I’d already whipped out a couple hundred bucks from my wallet because that’s exactly what the locksmiths I’d hired earlier charged me. But David barely charged me half of what I expected! It was unbelievable that my ignorance had cost me so much of my hard-earned money! Thanks to Express Locksmith Store for making locksmith services in Portsmouth affordable once again!
Updated Sep 04
Elsie Taylor
· Feb 16
Came out within twenty minutes of calling. Joe clearly explained the options, the features and the prices. Once I’d made my selection, he fitted them quickly. Any mess made was also cleaned up afterwards. Haven’t got a single reason to complain. 100% satisfied with the service provided by Express Locksmith Store. Will I call them again? Definitely. In my opinion, they’re the best in Portsmouth, VA. If you need more details, visit their site https://www.Portsmouth.Express-Locksmith-Store.com…
Updated Sep 04
Wanda Kerr
· Jun 18
Service was great! I don’t think I can find any better in Portsmouth, VA 23703. The technician was friendly and knew his job very well. I needed a new set of keys on an urgent basis. Their website https://www.Portsmouth.Express-Locksmith-Store.com had mentioned that they offered 24 hour services at no extra charges and true to their word, I was charged only for the keys and wasn’t billed for the hour I’d requested service in ( which was 11:30 pm). Highly recommend Express Locksmith Store to all! If you’re in an emergency, you can count on them completely!
Updated Sep 04
Natalie Arroyo
· Jul 20
24 hour services are a lifesaver!!! Especially, the one from Express Locksmith Store. After getting home from work, I realized my keys were no longer in my pockets. I wish I’d snuck in a spare under the rug or something. Anyway, Express Locksmith Store was the only firm that responded to my call and was extremely compassionate. James got there within a few minutes, and got a new key made. I asked him for another spare that I could hide outside my home, but James was against it! He told me that in a majority of burglaries, thieves got in using the spares. Well, that’s something I didn’t know! Thanks James for helping me out in a crisis – and thanks for the great piece of advice! Express Locksmith Store is the best for 24/7 service in Portsmouth! Would recommend them!
Updated Sep 04
Justa Villagomez
· May 17
Excellent work! Got my hopeless smart lock up and running in no time. It’s only a temporary fix. Gary from Express Locksmith Store clearly told me that the lock I’d purchased from the hardware store wasn’t the real thing and advised me to change it as soon as I have the money for a new lock. For now, it’s operational, thanks to Gary. Planning on buying a new, high-quality lock from them the next month after my paycheck arrives. I can’t recommend them enough. If you live in Portsmouth, VA, zero chances you’ll find anyone better. Check their website https://www.Portsmouth.Express-Locksmith-Store.com if you need more info….
Updated Sep 04
Relinda Aparicio
· Mar 21
I called Express Locksmith Store up around 6 am in the morning, as the staff was locked out of my office. I explained my situation to the dispatcher who listened intently and promised to send someone over right away. I received a call some ten minutes later from their locksmith apologizing for the delay and asking me to wait five minutes longer. Sure enough, he got there within five minutes and took a few more minutes to unlock the door. Seriously impressed with their fast service! I checked out their website https://www.Portsmouth.Express-Locksmith-Store.com and found that they also offered security audits. Definitely hiring them for it!! No. 1 locksmith in Portsmouth, VA 23703…Completely reliable, especially, during an emergency! I give them FIVE STARS.
Updated Sep 04
Margeret Saner
· Apr 20
Writing this review just after getting fitted with a brand new deadbolt by Express Locksmith Store. As stated on the phone, they came within 20 minutes. The technician was very friendly, quick with the job and charged me a reasonable fee. Wish I’d found them sooner! It was only when the regular locksmith I hired bailed on me, that I started looking on the web for help and landed up on https://www.Portsmouth.Express-Locksmith-Store.com! From now on, Express Locksmith Store will be my go-to locksmith in Portsmouth. Ten on Ten! Thanks again guys!!!
Updated Sep 04
Hilen Ibarra
· Aug 14
It wasn’t just good, it was incredible! I got a really good deal on new lock installation in my apartment. Added to the low price quote offered by Express Locksmith Store, a discount coupon on their website http://www.Portsmouth.Express-Locksmith-Store.com only added a zing to the already low price. Definitely, the no.1 locksmith service company in Portsmouth.. Do I recommend them? YES Will I call them again? Well, I’ve saved their number 757-383-8738 on my contacts. Doesn’t that say it all? Ten on ten!!
Updated Sep 04
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