SS Roofing Boston distinguished themselves from the start. After we requested a quote, the owner himself (Costi) showed up to gather the information he needed to provide one (and it matched up to the penny with what we paid no hidden charges, extra expenses for additional labor, etc.). He spent a great deal of time carefully inspecting the roof, asking questions and providing options and information all the while. He was careful to explain everything about his methods, from how he determined if a potential worker was qualified to the methodical manner in which they would carry out the various tasks required for the roofing work needed (all of which were described in detail. He took the time to ensure we understood what he would be doing and why, what options we had in terms of roofing materials (and how he obtained these), even providing samples to help with color choices. In short, he was as thorough in his assessment and as transparent about his process as could have been hoped. We received an official quote the next day, along with copies of his license information, insurance information, and scheduling options. The office administrator (Wendy) was prompt in her responses to all of our inquiries and when notifying us right before the work began on schedule. Unfortunately, accidents happen, and one did: the individual hired to drive the dumpster to our house to leave for the roofers starting the next day tore up a rather large chunk of our admittedly somewhat cracked