360 Towing Solutions

Do not use this company. My insurance agent contacted them to get someone out to me as soon as possible. I was stuck on the side of the road with my two small children. They ask my make and model and told me the one time payment would be 170. I was then told they would be to me within 20 minutes. Af…

Do not use this company. My insurance agent contacted them to get someone out to me as soon as possible. I was stuck on the side of the road with my two small children. They ask my make and model and told me the one time payment would be 170. I was then told they would be to me within 20 minutes. After a lot of back and forth they canceled on me because I ask the name of the towing company. Their reasoning was I would leave a bad review. I needed to know who was towing my car. 3 hours later they finally got someone to me. Then they wanted to charge another 50 dollars because the type of vehicle I drive can only be towed on a flat bed. After speaking. To George he told me that my car should only be towed that way. I told him from the beginning you k ew what my vehicle was so I should be charged accordingly. He then stated he had all of our conversation recorded and he could prove I didn’t tell him what I was driving. I had to tell him to go listen to the recording because they had to know what my car was when he asked my location and what vehicle to look for. I told him I was reporting him and calling my bank to cancel the payment and I was sending his tow truck driver away. He then freaked out and told him to tow my vehicle for the price I paid. The tow truck driver was really nice and understood through out it all. This company is getting exactly what they were afraid of a bad review.