PUMPHREY PLUMBING came to my house to troubleshoot a leak and pulled up my toilet and FLOODED MY HOUSE. After I got done moving things that were pulled out of the way during this catastrophe, I tried using my Rainbow vac to be sure they got up all the water....AND THEY DID NOT, SO I CALLED THE PLUMBER AT 5:45PM and told him to send someone back that night to remove the water before MOLD sets in. He said that they had removed all the water and that no one would be coming back that night. I told him they had NOT REMOVED ALL THE WATER, since I was still picking it up with my Rainbow Vac, and asked him to come with stronger equipment, so that MOLD wouldn't develop. He had someone call me to make an appointment for the next day. I called him back and told him I need the cleanup THAT NIGHT SO THAT MOLD DOESN'T DEVELOP, since my online research showed that MOLD CAN DEVELOP WITHIN 24 HOURS OF THE WATER DAMAGE. He told me that MOLD would not develop that soon. I WARNED HIM THAT I MAY HIRE A LAWYER TO GET MY MONEY BACK, SINCE I WAS GOING TO HAVE TO PAY FOR A MOLD REMEDIATION COMPANY, since my Rainbow Vac wasn't powerful enough to pickup all the water. He told me to CALL A F*&#KING LAWYER THEN. I hung up the phone. What kind of reputable plumber #1 pulls up a toilet without shutting off the Water Main? And #2, what kind of reputable plumber that floods your house, won't respond to their customer, to totally remove the toilet water, they have just poured all over their house? BEWARE FOLKS! DON'T PUT YOUR HOUSE AND HEALTH (MOLD) AT RISK BY HIRING PUMPHREY PLUMBING! I REALLY WISH SOMEONE HAD WARNED ME! Hope this REVIEW helps someone else.