4 Reasons to NEVER Hire This Company: 1. When I hired this company, they chose to work without a permit. Later on, when the city learned of the new plumbing work (via an electrical inspection), they required a permit to be pulled. Eric, the owner, attempted to swindle me into paying $500 more for a $65 permit. Later, on a phone call, he knew I wasn't going for it and tried to change his tune to say it was already included in the original price. 2. Shodd, the "Service Manager", installed a drain pipe from two bathrooms that was not properly sloped in the direction towards the sewer which would've caused waste water to collect. Not to mention, it was brought to my attention by an actual professional plumber that the same drain pipe was not bonded with PVC cement (blue in color). This has got to be some of the most basic plumbing rules of thumb that were disregarded for whatever reason. I included a text which I brought this to Eric's attention, and he IGNORED IT. I HAD TO HAVE IT ALL REDONE! 3. There were times when Eric didn't respond to my calls or texts for weeks. In general, he lacks integrity and professionalism. So when he says he going to do something, you don't know if you can count on him or not (even if you paid him thousands of dollars like I unfortunately did). 4. Shodd and his partner didn't clean up behind themselves. They left snack containers/bags and random scraps from old and new materials. One thing they did clean up exceptionally well-ALL of my existing copper pipes which they replaced with the cheapest PEX B pipe they could find. Before you hire any contractor, make sure you have an understanding ON PAPER of the type(s) of materials to be used. On my end, I had some termite damage that was unbeknownst to me until I began my full renovation. I also had an 8-week work trip that I had planned to have the rough phase finished by. Combined, this lead to an overall delay in the middle of my plumbing and electrical project once the inspectors temporarily halted work. This, however, shouldn't have affected the professionalism, integrity or responsiveness of these "pros". I hired this company because they have some great reviews, but for whatever reason, they messed over my job. STAY AWAY FROM THESE GUYS AND SAVE YOURSELF THE FINANCIAL LOSS AND HEADACHE!!!