We purchased a Ryan Legacy home in mid September and wanted to share our experience with the company thus far. The build quality of the home is similar to other production builders in the area and we like the open floorplan the home offers. However, that is where the positives end as we have had nothing but issues when dealing with their project manager, warranty center, and anyone on their customer service team. We are now in mid December and still have not had the final walk through repairs made to the home. Many of which have not even been scheduled. In the beginning, we had their service contractor show up multiple times without the materials to complete the task, show up late, or not show up at all. After replacing their service contractor, they had the project manager come out to make repairs on minor items. He tried to fix our kitchen faucet which had very low water pressure and ended up causing it to leak overnight. Luckily the plumber was able to come out the next morning to replace the faucet. The project manager also tried to repair some mortar on the outside of our home which he left very rough and incomplete. No one has yet to come out to finish that repair which was started a few weeks ago. We heard multiple excuses as to why work was not being completed when scheduled but nothing has yet to change. Scheduling and communicating with Ryan Legacy has been a nightmare. In the beginning, we communicated solely through their project manager, Ross Ryan. After not b