My warranty company AHS had Rose Heating & Air install a new roof Unit Dec 19,22. The permit and Hers test are not covered by my warranty so I paid for it out of pocket as seen on the attached invoice. The work was not completed. They never did the Hers Test or have the inspection done. They have not returned any of my calls which have been 19 calls and voice mails. I have sent 7 emails, my warranty company has done 3 call and mails requesting they contact me. I was requesting copies of my invoices and manufactures information on unit installed plus copy of the Permit and when will the HERS test be done. To date I have not received a response. AVOID THIS COMPANY!! They have the worse customer service and they do not respond or even answer their phone!!!