Ais Installations

Dana came out and looked at my property, and told me that they have equipment to go through roots, and charged me 350.00 for 7 hard post digs. The crew that came out to install my fence told me they couldn't put my fence where I wanted it, told me I had to cut trees down, or put my fence 18 feet pas…

Dana came out and looked at my property, and told me that they have equipment to go through roots, and charged me 350.00 for 7 hard post digs. The crew that came out to install my fence told me they couldn't put my fence where I wanted it, told me I had to cut trees down, or put my fence 18 feet past my property line.

I wish I could give zero stars. Sales person who came to my home was super rude. His name is Dana and after he gave me an estimate he was putting a lot of pressure for me to make a decision ride away. I ended up signing a contract which he gave me the option to cancel in 3 days if I needed to. I imm…

I wish I could give zero stars. Sales person who came to my home was super rude. His name is Dana and after he gave me an estimate he was putting a lot of pressure for me to make a decision ride away. I ended up signing a contract which he gave me the option to cancel in 3 days if I needed to. I immediately started looking for other options and everyone gave me a better pricing for the fence therefore I cancelled the contract. He didn't care to let me know he received my cancelled contract and when I called to make sure he did he was disrespectful and rude. He told me "no need to call me we have wasted enough of each other's time and hanged up on me." I don't care how much business you have but you should not treat people like garbage. Specially if you work in sales. I will never call this company again for anything.

We are EXTREMELY DISAPPOINTED with the fence we bought at The Home Depot / AIS! During installation, they ruined our lawn and severed the water lines to two underground sprinklers. I understand this happens, but they did not tell us and we didn’t know until we had the irrigation winterized. We had …

We are EXTREMELY DISAPPOINTED with the fence we bought at The Home Depot / AIS! During installation, they ruined our lawn and severed the water lines to two underground sprinklers. I understand this happens, but they did not tell us and we didn’t know until we had the irrigation winterized. We had to pay for the repairs and the fencing company refused to reimburse us. Also, during the installation, they did significant damage to our lawn. There was an obscene amount of dirt they left on our lawn… piles of dirt. They refused to do any dirt removal and we had to pay another company for that too. All of our new sod under the piles of dirt were ruined. After we ordered the fence, it looks months for installation. Once it was installed they forgot to bring the post toppers, so they had to come back to add those. The fence materials are EXTREMELY flimsy. I can’t believe that a fence of such sub-par materials would cost that much. We would definitely NOT recommend buying a fence from The Home Depot / AIS!