Capstone Design & Renovation LLC

Capstone does not send certified plumbers or electricians to do plumbing and electrical work. Hired Capstone to install a farmhouse sink which included electrical and plumbing work. Workers, which were carpenters, did an outstanding job with the cabinet work to install the sink. However, they ran in…

Capstone does not send certified plumbers or electricians to do plumbing and electrical work. Hired Capstone to install a farmhouse sink which included electrical and plumbing work. Workers, which were carpenters, did an outstanding job with the cabinet work to install the sink. However, they ran into issues with electrical work. In order to resolve the situation, they FaceTimed the estimator for help. Next morning, my outlets in my brand new house were not working where the workers disconnected electrical. I notified Capstone I would be stopping payment until work was done completely according to the contract. Capstone tried to cash my check while it was stopped and charged me additional funds. I notified Tim, the owner, of the situation and stated the stop check was cancelled immediately after the electrical issue was resolved. He still would not accept a personal check and charged an extra fee. Awful customer service!