On March 18th 2021, my wife and I received a quote followed by a contract to sign on March 22nd from Wayne Brown at Patriot Global. I met with Wayne explaining that timeframe of the completion of the job was paramount. I signed the contract on March 28th. The contract had a completion timeline of 1 month. Starting on or about 3/26 and expected date of completion on or about 4/26. The scope of work: Power wash entire house with commercial grade cleaner and rinse Prime and paint front face of house Scrape, prep and paint all exterior trim Remove and replace existing family room door with atrium door and install pine interior and exterior trim for new door. Paint trim Remove and replace 5 windows. Install new interior and exterior trim Prime and paint new interior trim Remove and replace rear roof slope facing pool, Flash between roof and house Replace 3 vent covers Replace cedar shingles above new door and shingles Existing Gutters to be removed for painting The power washing didn't start until April 23rd, and we were left with the mess of the mold, algae, etc. which is still baked into the screens, windows, and landscaping. After that, we didn't see Wayne Brown nor anyone from Patriot Global for weeks. We texted and emailed as politely as possible, receiving every excuse. By May 15th, only the power washing was done. I sent an email to Wayne Brown asking about the scheduling, as we were far beyond the estimated completion date. Wayne emailed May 16th that they had found some trouble areas and were going to BEGIN the trim work, the doors and windows were ordered "a few weeks ago" and 5-6 weeks was the current expected wait time. On Monday, the team showed up and removed the gutters to begin the trim work. He stated the roofing material would be dropped off Wednesday May 19th. It never arrived. On June 9th, things took a concerning turn. My wife asked Wayne why it was taking so long, and why we have nothing done besides some trim and the uncleaned power wash. He was unprofessional, stating she nor I have any idea what we are talking about, and this is just the way it is. I let them finish their call and emailed Wayne when I got to work. I stated the stress of having his team on and off our property for over 2 months was taking its toll on both of us and we have lost patience. In this correspondence, I requested proof of the order for the doors and windows, the new scope of work and what has been completed to date. I would decide if I should retain Patriot Global. I was not provided anything. June 11th, while clearing out their tools, scaffolding, etc, they sawzalled my gutters, threw them in the junk truck and left, leaving me with no protection from the rain that followed, while I hired a new contractor. We found alcohol in our garage refrigerator. We asked if it belonged to his team. Wayne stated his workers don't drink. He then later admitted it was his employee's alcohol. They knowingly kept $16,000, and only a small portion of the job was completed. Patriot Global is the definition of an unreliable, unprofessional predator taking people's money and hoping they do not fight back. We live in close proximity. Wayne assured me that since we do live so close, he would never put me in any awkward position. At the end of this debacle, Wayne made very insulting, demeaning and inappropriate comments about my wife in writing, which bother her to this day. I will fight to make this right for my family and have the support to do so. I worry about the people that do not have the resources that will be taken advantage of by Wayne Brown and Patriot Global. I would not recommend Wayne nor Patriot Global for any job. In fact, I would warn people to watch out for Wayne and Patriot Global. In my history, I have encountered many honest and reliable contractors. Wayne Brown and Patriot Global are the complete opposite of these descriptions. I write this as his neighbor. Who knows what he would be willing to do to someone he does not have to face every day?