Things started off poorly when they were a no show for the first appointment and failed to contact promptly. The plumber told me he was going to charge me $125 per hour instead of $150 because I paid quickly. I gave him CC info upfront. The plumber initially identified the problem as a faulty ring, which it was not. Later on after he replaced the ring, he discovered that the toilet had a crack in it and told me it needed to be replaced. He told me he would install a good quality one valued at $275 at Home Depot which I approved of. I understand there is some trial and error to fixing water leaks and that replacing the ring is a logical first approach. I am willing to overlook this. The part that bothers me is that the plumber installed one of the cheapest toilets and charged me for a higher end model. Seems like fraudulent behavior. It was also a real struggle to get a receipt or invoice for services rendered as well. I do not like going to social media to rage my frustrations in the form of bad reviews, but was left with no other option when they failed to work with me on refunding the difference in the cost of the toilet. I was misled and lied to repeatedly before I got to where I am now. I advise anyone that sees this post to avoid this business at all cost. Find another plumber. Find one that is honest.

I have been a customer for five years at several different properties. The service and quality of work has always been excellent. The plumbers are all friendly and polite and leave a clean worksite. Recently, Jeff installed a utility sink and sump pump, a new toilet and repaired a faulty shower faucet. All of his work was excellent and he is very professional. I highly recommend Advanced Plumbing! BTW they have the best prices in the area.