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  • 3700 W Parmer Lane
  • Austin, TX 78727
(512) 399-6608
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Find best deal for Combine TV, internet and phone with Spectrum.Let join Spectrum- 2nd largest cable operator in the US by subscribers. For more details, call us now.Charter Spectrum is providing high quality service with superior entertainment and communications products.

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  • Charter Spectrum

  • 3700 W Parmer Lane
  • Austin, TX 78727
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Reviews (1)
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Matt Jones
 · Sep 12
Run away as fast as you can. I was a 20 year cusomer before leaving spectrum due to terrible support. At an average of 120 plus a month over the years I spent 30,000 dollars with their company and what do I get when I leave? Constant calls from Spectrum claiming I didnt turn my equipment in. In each of those calls I asked multiple times to have a supervisor reach out to me to discuss, each time I was told they would contact me only to have no supervisor and yet another random person from their collections department reach out. I returned the equipment to their Austin location and they did not check in, and they are not taking responsibility for it. At the end of the day after all the people they had call me and all the times they refused to let me speak with a supervisor. The grand total they sent to collections was $162, are you kidding me??? So much for looking out for your customers. My advice, cut the cord and make sure you go with acompany who cares about customer satisfaction and isnt tripping over dollars to pick up pennies. This type of service and response is why I left in the first place, so I guess I shouldnt have expected anything more.
Detailed Information
  • Location TypeBranch
  • Opening Date2016
  • Annual Revenue EstimateLess than $100,000
  • SIC Code show
  • Employees50 to 99
  • Contactsshow