After you lose a loved one you are not sure what the world is capable of hindering a family during this time of loss. To the woman who has to answer the phone regarding the status of our loved ones tablet or marker. Put yourself in our current situation our emotional state and do yourself a favor by showing some sincerity or perhaps you are not fit for this line of business. Your behavior is uncalled for and I don't think you would appreciate the same behavior if you were in a moment placed in my shoes. I don't think it's fair for anyone to be treated as just $700 purchase yet this is what you left my family with a bitter taste for your company.