Wow, where to begin...... we hired this company to move us from. Corpus Christi TX to GA, so I was surprised when an interstate moving company showed up with an enterprise truck. They explained it was more affordable on out of state moves to use a rental in case the truck should have issues......I was hesitant but I am a firm believer in supporting small business. I was concerned with the way they were handling our furniture and they did go a bit easier after said something. I was really worried about my family heirloom hutch built by my great uncle for my grandparents wedding and I was assured repeatedly they would be gentle. As the truck began to fill I was assured everything would fit without a problem they saved my $4000 sleep number mattress for last and although it looked tome like they were cramming it in, again I was assured it would be fine. Our delivery was scheduled few days later in GA. We received a call saying that the truck was stuck in a storm as the wipers broke, not much they could have done about that so we waited. Later that night they delivered our stuff and the apologies began. The first thing off of the truck was my mattress without side soaking wet and huge holes torn through the bottom! Somehow cramming the mattress had caused the holes and the truck leaked. The damage continued with my pantry having the entire bottom pushed up inside and a huge gouge in the side, destroyed. Then my beloved hutch had a chunk gouged into it, my nightstandwith a huge deep gouge, my filing cabinet completely destroyed to the point we can't open the drawers. Several boxes were soaked but most of them we were able to save what was inside by unpacking them quickly and laying items out to dry. We lost a lot of the dry foods that were packed. The head mover kept apologizing for the unload taking so long because his partner "was being lazy because he wants to go to the hotel and drink". After all of this all we asked for was our filing cabinet and mattress frame to be replaced as the puncture didn't tear the inner mattress. There was no value i could place on the hutch as it is a priceless heirloom, the pantry wasn't solid wood and we were told that it was to be expected and honestly I forgot about the nightstand as I was so distraught over the hutch and mattress. We paid our bill in full with the promise that we would be reimbursed for the mattress and filing cabinet. We were told they wanted to file a claim with enterprise for the damage to the mattress and we would be reimbursed ASAP. We called several times and were told to get them quotes which we did. Then John, the owner, stopped answering our calls and will not return our messages and we still hav3not been reimbursed for our ruined items. So, BEWARE! I highly recommend you don't use this company and if you have no choice, don't pay in full until you are reimbursed for damages. We paid almost $5000 as we packed the boxes ourselves and had about $1400 in damages!