I bought my bicycle for my wife about a year and a half ago, and I couldn't regret it more. It's a poor product, made by a company always looking to cut corners. The pedals make this annoying clicking sound, the touchscreen is buggy, and its internet connectivity is sketchy at best. The only thing worse than their product is their customer support. I've reached out multiple times to have these issues resolved and they reply with the same pre-canned responses that don't work. My bicycle can't get through a single workout without cutting out and buffering, even though we reliably have over 200 Mbps download speed and often stream, zoom, and use several devices at the same time with no problems. They don't even try to dig deeper into any of the issues, they just send you a blanket response and close your ticket. Avoid this company and their shoddy products!