They don't answer the phone, they're late, don't apologize and try to make it seem like it's your fault. Austin is a jerk extremely unprofessional, and his dad. let's just say doesn't have a good history and lacks ethics. Just look him up. I guess the apple doesn't fall from the tree. I feel sorry for the building owners that hire these guys and literally have no idea these guys are costing them deals, money and lost opportunity cost. Hire them if you want your typical lazy broker to "represent" you.