I have AHS, and they sent May Heating and Air to look at my issues with my HVAC unit. On Sept. 30, 2022, I filed a claim on AHS for a service. On Oct. 3rd, the technician JT OConnor came to my house and said the air handler would need to be replaced. He also said that, within 24 hours, I would get a notification about setting a date and time for installation. This did not happen. On Oct. 13th, I called for an update, but there was none. I called again on Oct. 24th, and no update again. I called on Oct. 26th, and no update again. On Nov. 4th, I called, and they replied that the air handler was not on order yet. She then fixed the issue and placed it on order. on Nov. 14th, I called for an update, and they said they were waiting on AHS to fund and supply the equipment. On Nov. 21st, I called AHS to see if they could tell me the status of the air handler and if there was anything I needed to do. They said the air handler was ready for pick up on Nov. 5th. On Nov. 23rd, I called May Heating and Air again; ONeil, the employee I talked to, said that she would call AHS directly and figure out the issue, and then she would call me back. I did NOT receive a callback. On December 9th, I called them again, and ONeil was the employee I talked to again. She then said that she would have to call AHS back, but in the middle of our conversation, she hung up on me. This company is extremely unprofessional with how they handle business. I do not recommend their service to anyone. If AHS could remove them from the businesses they work with, that would be great.

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Detailed Information

Location TypeSingle Location
Opening Date2011
Annual Revenue Estimateunknown
SIC Code show 1711, Plumbing, Heating, and Air-Conditioning
Employeesunknown
Contactsshow