Out of State Owner - AMOSO Properties took the money in advance then when asked to work they quit! 1. Spent Tenant Deposit on Repairs - did not give to owner and did not separate from other funds. 2. Billed for work not done. Mowing that did not get done until hired 3rd party to take photos to prove it was not done. A 6 foot vine on house and weeds over the knee shows was not done "last week". 3. Charged us 10 percent markup to hire repair crew, then marked it up again when they hired their own subsidiary company to do the work. 4. Let utilities get over $700 past due when they were supposed to pay the bills from available funds. 5. Charged for repairs to outdoor handrail, they removed it and threw it away. We had to hire someone else to replace it to get occupancy permit approved. 6. Left tenant repair requests go unfulfilled until tenant moved out, Broken window in door left for months after tenant reported, found to be boarded up at move out instead of repaired. Other tenant's complaint that stove was broken went without response for MONTHS. Wasn't until we stepped in as owners that it got resolved. 7. When questions were raised about completeness of work, instead of offering to make good, they responded with accusations of poor manners to avoid having to do the work they were paid for, Ad Hominem, Tone Policing: Tone policing is an attack that focuses on the manner in which someone makes an argument, rather than on the argument itself. I would be understanding if they said, look we have problems. However, they denied and refused to take ownership of their own problems until we put the houses up for sale and the realtor's photos showed the work was not done.

Amoso Property Management is a great company to work with, very professional and always on time when it comes to sending out technicians or vendors to take care of any issues reported from any of their properties. They also make their tenants feel at home, they have beautiful properties and affordable pricing. We look forward to working with this company for a very long time. We are extremely happy with them.