About
A ASE Certified Auto Repair Shop providing #1 Complete Auto Repair & Maintenance Services to all vehicle owners residing in Killeen TX and surrounding cities.
ASE Certified Auto Repair Shop - Phil's Service provides Expert Auto Repair Services. We proudly service immediate auto repair needs at our conveniently located shop with ten bays, state-of-the-art equipment, and a secure fenced-in area for car storage. No appointment is necessary, we hear you coming! Visit our Auto Repair Shop at 503 S 2nd St, Killeen, TX 76541. Call 254-616-1659
Services
oil changes
car battery replacment
tire repair services
wheel alignment
Fleet Services
Vehicle maintenance
Contact
Service Areas
- Killeen, TX, USA
Current Hours
- Sun CLOSED
- Mon 8:00 AM - 5:30 PM
- Tue 8:00 AM - 5:30 PM
- Wed 8:00 AM - 5:30 PM
- Thu 8:00 AM - 5:30 PM
- Fri 8:00 AM - 5:30 PM
- Sat 8:00 AM - 2:00 PM
-
Sun CLOSED
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Reviews (1)
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1.0
1 Review
Ian Klopper
EDIT: turns out the problem wasnt fixed at all as the suspension issues resurfaced on our first long distance drive. They also have a clause that state they will TOW YOUR CAR if your try to process a chargeback with the bank.
Had a problem with the suspension in our car. Took more than a week for the initial parts to arrive which were faulty. Had to wait a second week for the new parts. When we went to collect the car after being told it was ready for pickup, the car still had the same suspension problem. The vehicle required another repair. They gave us the parts for that repair for free. We called several times during the 2 weeks they had our car to check on the status, each time we would be promised a phone call back but that only happened once. We ended up wasting money on pointless Uber trips to and from the shop thinking the car was ready when in reality it wasn't checked. It felt like the staff were just trying to keep customers off their case rather than actually manage the shop and day to day operations. We had to front $900 after they already had our car for a week if we wanted to drive our (still broken) car out of the shop because they had spent money buying the parts which were still being delivered.
In total they held our car for over two weeks, replaced or did work on two separate parts of the car but did not fix the initial issue. the total charge was roughly $2800.
Detailed Information
- Location Typeunknown
- Opening Dateunknown
- Annual Revenue Estimateunknown
- SIC Code show
- Employeesunknown
- Contactsshow
- Owner Ron Phillips
- Phone 254-616-1659
- Email [email protected]