PointerTop

PointerTop innovative technology helps you engage customers with one-on-one sessions with live agents. Increase your closing rates by engaging your customer immediately, rather than forcing a hand-off to a phone or live person.Use the latest in inter...

PointerTop innovative technology helps you engage customers with one-on-one sessions with live agents. Increase your closing rates by engaging your customer immediately, rather than forcing a hand-off to a phone or live person.Use the latest in interactive media to better demonstrate the benefits and features of your products and services, engaging images, drawings, surveys, lists, audio and video, chat, and much more.Incorporate your sales and support processes, rules, and scripts into your customer-interaction flow, ensuring consistency and quality.Our team at Pointer Top are all fascinated by the effect that technology has on productivity. We are a company of entrepreneurs, engineers and creators; and we all have a passion for giving breath to new concepts, ideas, and perspectives. To us Pointer Top is not merely a new business for the marketplace, but a new way of doing business altogether, that will elevate the marketplace. PointerTop innovates software solutions that improve the productivity of its clients' communications with their stakeholders.PointerTop was created out of the frustration we felt as previous business owners in a high-touch marketplace to be missing out on the eCommerce wave. It seemed everyone else was able to get online easily and make money with exponential growth curves, except for us. Our products and services did not lend themselves well to selling on typical shopping sites, nor eBay, nor through affiliates, nor Amazon. Our products and services required trained salesman to sell, and we had to go through the expensive and painstaking work of building satellite offices in every region we wanted to sell, and then managing and training the personnel remotely. After extensive searching, we realized that what we needed simply did not exist, and it was up to us to create it. A way for our salespeople to interact with our customers through our website, directly, and using every multimedia tool possible to make the interactive communication effective