If i could give 0 stars I would. This site is a total scam. I too ordered Airpods that have not arrived and have gotten no response from them. Shipping label was created on Dec 3rd and then nothing happened after that. I believe this is a way for them to scam buyers by simply saying its a postal issue when in fact they never shipped it. Most likely they have some shipping label service that businesses use to create their own labels and simy created a label without a package. I get part of the gift, the wireless charging pad, in some random plastic bag, with (no joke) a 1 and half inch charging cord,and not in any legitimate package. These guys are complete frauds!!

Completely horrible experience. Ordered airpods 12/8, and after no customer service response to any calls or emails, finally rec’d product 12/29. They said they were new, but when my son set them up they were already registered to someone named “se xy wet man” . Really?! Terribly company - totally not legit. Negative stars but it wouldnt let me.

Ordered 12/8/2020, on 12/19 item still was not received by usps. Asked for a refund since it was an xmas gift and got a response that my card would be refunded however I would have to return the item and pay for it otherwise I would be sent to COLLECTIONS and incur other fees. I said I will dispute any fees so they said because I refused to comply they would refund me and send me right to collections so I could not dispute the charges on my card. I do not have verification that my card was refunded however they did send me a vague email sending me to collections and negative credit reporting. I got confirmation today that the item was received by usps and when I asked where to return the item when it is delivered with proof of refund to my card, they responded that I was only entitled to a store credit and that there is nothing more to talk about (because I had been trying to contact a real person for the past 5 days but no one answers the phone) and that if my lawyer wanted to contact them she could with the "contract" I entered into when I bought the item. So I supposedly am in collections for $140 plus the cost of the item (because they said they refunded me) without a confirmation from them that my card has been refunded. The customer service is awful, they refuse to actually talk to you and their immediate response in the initial email is if you don't pay the additional fees (whatever those are) you are automatically sent to collections. Definitely be careful with this company. You may end up getting your item (although I am still waiting for mine) but it's not worth the awful customer service and the threats of being sent to collections without any item in hand, without any refusal to return the item, only the refusal to pay additional fees that were not clearly stated what those fees were just an arbitrary amount. BE CAREFUL! 12/23 update: got a refund on my card thank goodness! Item still hasn't been received.

I ordered AirPods on 12/9. When the order was approved it included a message that said “arrives before 12/24”. As of today 12/22 I have not received my order and the USPS tracking doesn’t say where the package is currently. I tried calling First Deals but it is impossible to get anyone on the phone. If the order arrives on time I will update.

Horrible experience. A Christmas gift, ordered on Dec. 4 has still not arrived, now Dec. 22. I am assuming these con artists will bicker with me over a refund and play games. Do not do business with this company.

Ordered an item (being vague since it is a Christmas gift for someone) 10 days ago, and shipping label was printed the following day. Item hasn't shipped or moved since then. 10 days later, and all they've done is print a shipping label. Attempted to call, and unable to get a live person. Emailed 2 days ago, with no response. Emailed again today and will dispute the charge with the card company directly if I don't get a response by tomorrow. Purchased a similar item locally a few days ago because I have no faith in this company. Tried them once, won't ever again.

Update postal office NY received package for shipping. Xmas getting closer I hope I can update this post but ordered 2 apple AirPods II on the 7th of Dec 2020 shipping labeled was created that day no still has not arrived to facility to be shipped. I hope to revise this $190 worth of hope.

I give a 2 for now since the other reviews shipped after my order date and I’ve still not received and paid the extra for expedited shipping. Tracking shows they are still awaiting the AirPods ordered. Given the fact the company is not a far drive I didn’t expect such a long wait. Will update my review if things change...

Fast shipping. I bought a set of AirPods Pro for myself and one set of gen 2 AirPods for my son who prefers the smaller size of that model. Both work extremely well the sound is amazing on both sets (I tried his too). Well worth every dime. Thanks so much. Great store, very fast and very dependable.

Very fast shipping and delivery was ahead of schedule. Trustworthy store with great customer service and great communication. Both sets of AirPods we got are working great and we couldn’t be happier with everything.