Arizona Garage Builders

We DO NOT recommend this builder. We contracted with Luxe Development Group dba Arizona Garage Builders to build a small, simple 500 sq ft pool house in our backyard, but this project ended up being anything but simple. The project has been ongoing for 12 months. We had to hire our own subs to get m…

We DO NOT recommend this builder. We contracted with Luxe Development Group dba Arizona Garage Builders to build a small, simple 500 sq ft pool house in our backyard, but this project ended up being anything but simple. The project has been ongoing for 12 months. We had to hire our own subs to get many items completed correctly. Unnecessary excavation was done for water pipe which damaged all our landscape lighting and irrigation which cost us over $4K to fix. Excavation, water, sewer, electrical pipes, and backfill was supposed to be a 5-day process but took 6 weeks, leaving us without use of our driveway and garages. Installing the ceramic tile floor required a special subfloor to prevent tile damage due to poor quality concrete foundation and took 2 months to complete installation. The tankless water heater and kitchen sink leaked, and their sub plumber could not fix it. We had to hire our own plumber to come and fix it. The windows were installed one foot higher than called for by engineered plans and are consequently non-usable unless you are over 6 feet tall or have the aid of a stepladder. The project superintendent was rarely onsite to supervise work. We registered a complaint with the ROC of Phoenix. We have had 2 onsite visits from an inspector and Arizona Garage Builders has been issued several directives to resolve issues with our pool house project. Our sole purpose in posting this review is to make other potential clients aware of this business's shortcomings. If others choose to engage with this business, they are doing so with their eyes wide open. As of the date of this posting all issues have not yet been resolved. Should you want to confirm our ROC complaint, potential clients can look on the Arizona Registrar of Contractors website for license number 312646. During the ROC complaint process it came to our attention that Arizona Garage Builders used unlicensed contractors on our project which is a violation of local laws. Because they used unlicensed contractors any substandard work or damage to property was not covered by the company's insurance.