Purpose BTI's purpose is to help companies increase efficiency, streamline operations, and improve sales using advanced communication technology. Voice and data communication have become unified communication converged on the corporate data network. With an array of specialists and products promising various solutions, customers are challenged with where to start and how to implement these solutions at the lowest cost and highest benefit to their organization. Standard practice has been to procure items from various vendors and piece them together. Our customers realize that for them, the cost and complexity of multiple vendors, technologies, and management interfaces, outweighs the apparent savings of this approach. By using BTI, our customers can achieve better user satisfaction a