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  • 2446 East Washington Avenue
  • Vinton, VA 24179
(540) 566-4520
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  • Vinton Auto Sales LLC

  • 2446 East Washington Avenue
  • Vinton, VA 24179
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  • Wed 10:00 AM - 6:00 PM
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Reviews (1)
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Jennifer Bell
 · Jan 10
I would give this place 0 stars if possible. Visited the lot right before Christmas to look at a vehicle for my son. The car drove well. Looked under the hood and the cap was missing from the washer fluid reservoir. The guy replaced it with one from another vehicle on the lot. We went into the office to come to an agreement on price...After I returned from the bank with my cashier's check, we began signing paperwork. It was then that I noticed the car had a "rebuilt" title. He spoke to me like I was dumb, I know what a rebuilt title is, the car was salvaged, they repaired it, DMV inspected the body work and branded the title. I spoke with my son and explained what this was and diminished value, etc; but we still decided to purchase. 2 weeks later, the car was having issues: we found out the washer fluid reservoir had a hole in it, the coolant was (what we thought) leaking, tons of smoke coming from the exhaust, codes popping up, etc. My son called into the dealership and at first the guy refused to even look at it. He then told my son to bring it in the next morning. When he took it back, the man said there was nothing he could do as it was purchased without a warranty and he doesn't have a mechanic in his garage. We took the car into my mechanic, it has a busted head gasket. I called the dealership back and explained the issue, that I felt like he did not disclose the issues with the vehicle before we purchased. He said there was nothing wrong with the car when we purchased it, we did not purchase a warranty and and it wasn't his responsibility. I'm not sure how he is supposed to know if there is anything going on with the vehicles if he doesn't even have a mechanic check them out. I have given him the opportunity to make it right and he has refused. We will see him in court. Bottom line, DO NOT PURCHASE A VEHICLE from this business...at EITHER location. Take your money to a more reputable place of business.
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