We contacted Chad Crisp to redo our stamped concrete patio. He talks a good talk, he states he has been doing this for 20 years and he can fix anything. He kept saying that he fixes problems all the time and this one he guaranteed us that he could fix it. He also states he is the only person that does what he does as far as repairing stamped patios. The total price was $5,200.00 We gave him a down payment of $2,600.00 to be put on his schedule then the remainder was to be paid when complete. He started the job Aug. 4, 2020. He was paid to 1. pressure wash the patio 2. spray grout coat 3. antique with color 4. apply sealer All of this with a 10 year warranty He pressure washed one day, came back the next night around 7:30 p.m. Then the following night he came back and antiqued around the same time colored the following morning around 7 a.m. he was here to apply sealer. So of course he wanted final payment. Everything looked good till the sealer got heated up and we had big blisters and bubbles. Of course needless to say we were very upset wouldn't you be if you just gave someone $5,200.00 ?. I contacted Chad by text message he was going out of town so he came out Monday evening. He stated that he could fix it never in his 20 years has he ever seen anything like it, and he wasn't going anywhere, (that wasn't even in my mind until he said that) so he sprayed it with xylene and that would take care of it he also said he may have to spray it a few more times. It hasn't worked it has now been over 3 weeks. He has come back and sprayed and he stated he is trying to figure it out. He comes out for maybe 10 min. at a time spray and gone. Well he came last night 8-31-2020 he showed up at 9:15 p. m. It was to dark out to see anything we stated to him we wanted to talk he asked about what both my husband and I said the patio. I said to him we have been patient you need to do something it has been almost a month and we don't have a patio we can use. I also stated that we should not be put on the back burner because you have our money. That I thought since he was so busy he should come out on the weekend He said I don't work weekends ever) I received a text from him this morning. We talked to him about stripping and starting over, he doesn't want to do that. 8-31-2020 he stated again I'm not going any where. I am convinced if it comes to hard work that is not for him. This is what he texted to me . Keep in mind I am a 66 year old woman and my husband is 69 years old. his text reply is as follows: "Angie, I can't work on your project anymore..99% of the time I go to your house. I get attacked by you Angie. I have asked numerous time to let me figure the problem with your concrete out. But you keep attacking me. You are providing a hostel work environment. I feel unsafe and stress going to your house. I feel like this is going to get physical and I don't want that at all. So my recommendation is do not use Decorative Coating Systems, he is a flimflam man. Make sure you check out reviews on Home Advisor and the BBB in Cincinnati I sure do wish we did! Apparently when a job goes south so does he. If he can't just spray something on the cure the problem he will be long gone.