S & A Appliance Repair LLC

Service performed from manufacture defect was not identified properly by technician. My side by side refrigerator was not sealed causing air and water condensation to form and drip top to bottom of appliance. The water has caused water damage to the doors including the control panel located in front…

Service performed from manufacture defect was not identified properly by technician. My side by side refrigerator was not sealed causing air and water condensation to form and drip top to bottom of appliance. The water has caused water damage to the doors including the control panel located in front of freezer that dispenses ice. Rusting is also present we're the water has leaked leaving a blueprint to the water damage on the unit. Air leak was not the reason I contacted Frigidaire I mentioned water leak and water damage. You can reject the reassigned work order that you failed to identify initially and have another tech company reevaluate a issue that you refused to address and submit. Poor service and labeling water damages as solely air and mentioning cosmetic is absurd customers shouldn't have to be stuck with defective merchandise sold and profited by name brand appliance operators and poor service technicians whom aren't competent in identifying issues or limiting damages.