Sheri Smith — Jun 03, 2022
Do yourself a favor and DO NOT let them touch your trailer! I asked several times for an estimate and never got one. Then was sur…
Do yourself a favor and DO NOT let them touch your trailer! I asked several times for an estimate and never got one. Then was surprised with a bill of twice what he said for substandard workmanship. He said the LED lights were fifty each but I looked on Amazon and they were a fraction of that. The installation was terrible with lights not flush, visible broken off screw, cover plates not put back properly, new light with old gasket. He was supposed to fix the trim on both fenders with gorilla glue because he didn't think he could get new trim but when I picked it up I was horrified to find that one fender was left alone and not glued and the other fender had new trim that looked like a hack job. When I asked why he left the fenders mismatched he said that the one fender didn't need it even though the trim was hanging loose just like the other side. When that reason didn't satisfy me he said that he only had enough trim to do one side! Then, he flat out lied and said that I approved replacing the trim on only one side. Outrageous! Now it looks worse and I had to take it somewhere else to fix their shoddy workmanship. When I tried to show him the poor workmanship he got in my face and was condescending and intimidating. I would file a claim with the California Department of Consumer Affairs but he is not licensed. This guy needs to retire. Totally unprofessional.
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Do yourself a favor and DO NOT let them touch your trailer! I asked several times for an estimate and never got one. Then was surprised with a bill of twice what he said for substandard workmanship. He said the LED lights were fifty each but I looked on Amazon and they were a fraction of that. Th…
Do yourself a favor and DO NOT let them touch your trailer! I asked several times for an estimate and never got one. Then was surprised with a bill of twice what he said for substandard workmanship. He said the LED lights were fifty each but I looked on Amazon and they were a fraction of that. The installation was terrible with lights not flush, visible broken off screw, cover plates not put back properly, new light with old gasket. He was supposed to fix the trim on both fenders with gorilla glue because he didn't think he could get new trim but when I picked it up I was horrified to find that one fender was left alone and not glued and the other fender had new trim that looked like a hack job. When I asked why he left the fenders mismatched he said that the one fender didn't need it even though the trim was hanging loose just like the other side. When that reason didn't satisfy me he said that he only had enough trim to do one side! Then, he flat out lied and said that I approved replacing the trim on only one side. Outrageous! Now it looks worse and I had to take it somewhere else to fix their shoddy workmanship. When I tried to show him the poor workmanship he got in my face and was condescending and intimidating. I would file a claim with the California Department of Consumer Affairs but he is not licensed. This guy needs to retire. Totally unprofessional.
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