WARNING! WARNING! DO NOT USE THIS COMPANY, OR LET THEM COME INTO YOUR HOME AS A CONTRACTOR FOR CHARTER. THEIR TECH DESTROYED MY 32" HD TV. THEY ARE REFUSE TO REPAIR IT OR REPLACE IT AS WELL AS THEIR INSURANCE COMPANY. THERE FIELD SUPPERIVISOR ARRON HUGHS CAME OUT AND STATED HIS SELF THAT NOTHING IN MY HOME CAUSED THIS. THE TECH TRIED TO SAY IT SHORTED OUT FROM MY PLUG IN BUT HE ALSO WROTE HE NEVER PLUGGED IN MY TV TO THE POWER. MY BOYFRIEND REFUSED TO SIGN THE WORK ORDER, AND THIS LOW LIFE TOOK IT TO MY SON THAT IS 27 BUT ONLY READS 2-3 THIRD GRADE LEVEL AND GOT HIM TO SIGN IT. HE IS STILL WORKING FOR K & S. HE ALSO RAN THE CABLE WIRE IN FRONT OF MY FIREPLACE LEAVING IT HANGING ACROSS THE FRONT OF IT, THIS COULD HAVE CAUSED ONE OF MY GRANDCHILDREN TO HAVE GOTTEN HANGED. THIS SHOULD HAVE SHOWED HIS ABLITY IN IT SELF... IT IS A SHAME YOU NEVER KNOW WHO IS WORKING IN YOUR HOME AND WHEN THEY HAVE SOMEONE LIKE THIS, THIS COMPANY NOR ITS INSURANCE COMPANY WANTS TO PAY FOR THEIR MISTAKES....