Jason Czernich — Aug 28, 2020
Terrible place to order comics from. I gave them a list of back issues I was looking for. Four days later they still hadn't looked…
Terrible place to order comics from. I gave them a list of back issues I was looking for. Four days later they still hadn't looked. When they sent out the order it went to the wrong address after I had sent them my updated address and they sent back a thumbs up symbol over Facebook instant messenger implying that they were taking this into account. When I saw it had gone to the wrong address I pointed out how the PM message took into account the correct address I sent them. They started making up excuses such as more that one person checks their PMs. So? As an employee it was their job to pass on this information to the shipper and their job to let me know it was going to the wrong address BEFORE it arrived. When I pointed this out to their customer service rep, they started getting very rude. They sarcastically said, "Yes, we should have spent even more time on your $3.50 order." and other rude things. Then they blocked me on messenger before I could reply. Wonderland Comics? More like Blunderland Comics!
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Terrible place to order comics from. I gave them a list of back issues I was looking for. Four days later they still hadn't looked. When they sent out the order it went to the wrong address after I had sent them my updated address and they sent back a thumbs up symbol over Facebook instant messenger…
Terrible place to order comics from. I gave them a list of back issues I was looking for. Four days later they still hadn't looked. When they sent out the order it went to the wrong address after I had sent them my updated address and they sent back a thumbs up symbol over Facebook instant messenger implying that they were taking this into account. When I saw it had gone to the wrong address I pointed out how the PM message took into account the correct address I sent them. They started making up excuses such as more that one person checks their PMs. So? As an employee it was their job to pass on this information to the shipper and their job to let me know it was going to the wrong address BEFORE it arrived. When I pointed this out to their customer service rep, they started getting very rude. They sarcastically said, "Yes, we should have spent even more time on your $3.50 order." and other rude things. Then they blocked me on messenger before I could reply. Wonderland Comics? More like Blunderland Comics!
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