AirCon Service Company

NOTE: I WAS TOLD BY MY PLUMBER IT WAS NOT A PLUMBING ISSUE. IT WAS A BACKED UP CONDENSATION LINE. PEOPLE ON NEXTDOOR ARE ALSO SAYING THEY HAVE HAD SIMILAR ISSUES LIKE THIS WITH AIRCON. DO NOT USE AIRCON, DO NOT TRUST THEM. LOOK AT AIRCONS RESPONSE TO ANOTHER BAD REVIEW, THEY DO NOT CARE. I have use…

NOTE: I WAS TOLD BY MY PLUMBER IT WAS NOT A PLUMBING ISSUE. IT WAS A BACKED UP CONDENSATION LINE. PEOPLE ON NEXTDOOR ARE ALSO SAYING THEY HAVE HAD SIMILAR ISSUES LIKE THIS WITH AIRCON. DO NOT USE AIRCON, DO NOT TRUST THEM. LOOK AT AIRCONS RESPONSE TO ANOTHER BAD REVIEW, THEY DO NOT CARE. I have used AirCon for 12 years! I contract them to keep my AC in good condition and for them to check my system twice a year. Recently I knew something was wrong with my AC system, I called them, they came out. Something was beeping which they still claim is my return vent. They blew out my lines, said everything was fine nothing was wrong. I called them out again about a month later, still with the same beeping and the tech did not even enter my attic!!!! So here is the deal that night I hear a drip drip drip. My condensation line was backed up and I had water inside my walls!!!! The condensation pipe in my attic was overflowing and did this when the AC was on. Their tech did not find it!!! Then their manager Jody comes out and says yes when we see that line we recommend customers get that fixed. I said your team had been coming here for 5 years (this house I have lived in for 5 years) and no one has ever told me that I needed to fix that! Needless to say I have a 4 x5 ft hole in my wall because they did not completely check my AC unit!!!! I simply asked for repair costs to my sheetrock. I am not looking to get rich but when I call you out here twice reporting an issue they should have caught it! My plumber found the issue in 2 minutes, said it is clearly obvious that there was overflow. They blew out my lines, sent the clog further down the line, this basically caused my back up and a disaster in my home. DO NOT USE THIS COMPANY AND IF YOU DO FIND A NEW AC CONTRACTOR.