Kyra Thomas — May 07, 2015
STAY AWAY from this company! This company has been a nightmare to work with. I signed a contract for the rental of two port-a-joh…
STAY AWAY from this company! This company has been a nightmare to work with. I signed a contract for the rental of two port-a-johns and made it very clear that they needed to be delivered by 10a the morning of my event. I was contacted by the representative handling my account several times leading up to the event verifying the location and time that I needed them delivered. The morning of the event comes and by 11:30a they still hadn't been delivered. No one from Nation Waste had contacted me OR the venue to tell us why they were running late, both of whom they had contact phone numbers for. I had to call Nation Waste and that's when they told me they were having mechanical issues the morning of but that the truck was en route and should be there within 30 minutes. They didn't show up until almost 2p, four hours into my event. The venue I contracted with for my event held me responsible as it was apart of our agreement that we rent port-a-johns and use of their facilities was strictly prohibited. I understand that things happen, but you would think someone from Nation Waste would contact me to tell me what was going on. I have been contacting them now for a month since my event to speak to a supervisor to see if I can be compensated for the rental time that was lost. I have spoken to Anita and Danielle and a few other ladies who work in the office there. Never before have I dealt with employees that were more unprofessional.
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STAY AWAY from this company! This company has been a nightmare to work with. I signed a contract for the rental of two port-a-johns and made it very clear that they needed to be delivered by 10a the morning of my event. I was contacted by the representative handling my account several times leading…
STAY AWAY from this company! This company has been a nightmare to work with. I signed a contract for the rental of two port-a-johns and made it very clear that they needed to be delivered by 10a the morning of my event. I was contacted by the representative handling my account several times leading up to the event verifying the location and time that I needed them delivered. The morning of the event comes and by 11:30a they still hadn't been delivered. No one from Nation Waste had contacted me OR the venue to tell us why they were running late, both of whom they had contact phone numbers for. I had to call Nation Waste and that's when they told me they were having mechanical issues the morning of but that the truck was en route and should be there within 30 minutes. They didn't show up until almost 2p, four hours into my event. The venue I contracted with for my event held me responsible as it was apart of our agreement that we rent port-a-johns and use of their facilities was strictly prohibited. I understand that things happen, but you would think someone from Nation Waste would contact me to tell me what was going on. I have been contacting them now for a month since my event to speak to a supervisor to see if I can be compensated for the rental time that was lost. I have spoken to Anita and Danielle and a few other ladies who work in the office there. Never before have I dealt with employees that were more unprofessional.
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