The Local Lowe's store ordered the wrong color Granite. The supplier, Rocky Tops, sent us some photos and we saw the error but as photos can be deceptive, we made a 2 hour trip to Chattanooga with the Sample we had chosen. A nice lady, Ashley, showed us the ordered Slab and the Granite Slab which match our Sample. The difference, the word "Light" had been left off the Lowe's Order. She corrected the order, we were fortunate we had questioned the order based on the pictures. Had we Ok'd the cutting, we would have been stuck with the Bill. The Installers, from Rocky Tops Custom Counters, got everything right when it came to the Install process. Overall it was a good experience. The two young men, Jody and Shannon were courteous, arrived within minutes of the expected time, were very careful getting the huge Granite Counter installed. They answered all of our questions, aligned the sections to the point that it looks near seamless, we really appreciated dealing with these fellows. We saved a lot of money through Lowe's and, even with the Glitch, I'd recommend using them and Rocky Tops to anyone wanting Great looking Granite at a Great Price.