Reviews (6)
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4.8
6 Reviews
Patricia Foster
I was lucky to find AZ Air Conditioning & Heating and even luckier to meet your employee this afternoon. He came to inspect a heater. The gas valve was broken. He diagnosed the problem immediately and corrected it with grace and efficiency. They don't make workers like him anymore. His performance was so good that I was pleased to follow his suggestion and acquire one of your comfort plans for our air conditioner. Thanks to AZ Air Conditioning & Heating. I have rarely been as happy with service as I was today.
I believe that employees who deal directly with customers play a very big role in shaping the public images of their companies. You may rest assured that he projects an extremely positive image of AZ Air Conditioning & Heating. I hope you can include this note in reviews for future reference.
Best wishes to you and your associates for continued success. Have a pleasant summer.
Pat
Charles Houston
I was totally impressed with the integrity, professionalism and product quality offered by AZ Air Conditioning & Heating. When their sales rep visited us the first time, he listened intently, asking pertinent questions along the way. We were looking to replace our whole system - furnace, air conditioner, and humidifier. When he made his proposal on his second visit, he actually suggested we wait a few more years before replacing everything. However, I wanted to go ahead anyway because our system was already 10 years old, and was having a few minor problems. He had recommended a highly efficient system, which was what I was looking for. Their proposal looked good, and the price was reasonable, so I had them replace everything. The installation team was very professional and friendly. However, after the installation was completed, I felt the Heater, which was maybe a little too efficient, made more noise than I was comfortable with. It was only an issue because our TV room is right next to the furnace room. The installation guys called the sales rep immediately, and he was there within 15 minutes. He agreed that the noise could be an issue, and was very accommodating. The next morning, the heater was replaced. No hassle whatsoever. The whole process was very smooth and totally customer oriented. I could tell that this is a company that is indeed very customer oriented, unlike a lot of other contractors I've worked with in the past. This is my sixth house, and I have replaced fi
kathleen Barnegat
" AZ Air Conditioning & Heating was courteous, fair, efficient and clean. The technicians left no trace of their presence other than a wonderful job at replacing our furnace! We had been using another service for years. The original owner died and the fellows who took over were sarcastic, dishonest and very difficult to work with. Things always went wrong after their presence. AZ Air Conditioning & Heating. in their white trucks are like knights in shining armour! Thank you! My little house is safe!"
Ralph Caliendo
In all my years, I have not met anyone with as much knowledge as AZ Air Conditioning & Heating when it comes to new installations and repairs for all my HVAC needs. For the longest time my wife & I could not find a reliable HVAC company, either their customer service or response time was lacking. Then one of the doctors that I do business with highly recommended AZ Air Conditioning & Heating because of their great service. I have since come to appreciate their timely service, cleanliness on the job site and customer interaction. Being a business owner, I understand the importance of offering quality work and I am proud to say that AZ Air Conditioning & Heating has the same high standards that my own company has. I would confidently refer AZ Air Conditioning & Heating to anyone looking for a HVAC contractor and tell them they are making the right choice.
Ralph Caliendo
John Zometi
I was referred to AZ Air Conditioning & Heating by a friend and had a very positive experience. Making the appointment was a breeze (unlike some other companies), I even got a call to remind me the night before they we’re coming. On the day of the appointment AZ Air Conditioning & Heating showed up at my house, not only time, but actually a few minutes early and got right to work. The problem was quickly fixed and my heat was restored, but he let me know that since my unit was over 20 years old that it was only a matter of time before it needed to be replaced. And sure enough, four months later they were back to replace the entire furnace. I was extremely surprised when he gave me a discount for the part that he previously installed, which he didn’t have to do. I almost can’t wait until my air conditioning unit goes so I can have AZ Air Conditioning & Heating. I just wish all contractors were as honest, as courteous and as reasonably priced as AZ Air Conditioning & Heating.
Louis Christos
AZ Air Conditioning & Heating I can’t thank you enough for responding to my problem so quickly and efficiently. I thought it would be impossible to get someone to my home on a sweltering Friday afternoon in August. I have an infant and a toddler, and the forecast was for a long hot weekend, so getting my AC repaired immediately was a must. A friend referred me to your company. Not only were you able to get someone out to my house to diagnose the problem within an hour, but you were able to replace my unit and get my AC going by the time I got home for dinner. Your crew was very professional, knowledgeable and courteous. You will certainly be receiving referrals from me in the future.
Thanks again.
Louis Christos