I was lucky to find AZ Air Conditioning & Heating and even luckier to meet your employee this afternoon. He came to inspect a heater. The gas valve was broken. He diagnosed the problem immediately and corrected it with grace and efficiency. They don't make workers like him anymore. His performance was so good that I was pleased to follow his suggestion and acquire one of your comfort plans for our air conditioner. Thanks to AZ Air Conditioning & Heating. I have rarely been as happy with service as I was today. I believe that employees who deal directly with customers play a very big role in shaping the public images of their companies. You may rest assured that he projects an extremely positive image of AZ Air Conditioning & Heating. I hope you can include this note in reviews for future reference. Best wishes to you and your associates for continued success. Have a pleasant summer. Pat

I was totally impressed with the integrity, professionalism and product quality offered by AZ Air Conditioning & Heating. When their sales rep visited us the first time, he listened intently, asking pertinent questions along the way. We were looking to replace our whole system - furnace, air conditioner, and humidifier. When he made his proposal on his second visit, he actually suggested we wait a few more years before replacing everything. However, I wanted to go ahead anyway because our system was already 10 years old, and was having a few minor problems. He had recommended a highly efficient system, which was what I was looking for. Their proposal looked good, and the price was reasonable, so I had them replace everything. The installation team was very professional and friendly. However, after the installation was completed, I felt the Heater, which was maybe a little too efficient, made more noise than I was comfortable with. It was only an issue because our TV room is right next to the furnace room. The installation guys called the sales rep immediately, and he was there within 15 minutes. He agreed that the noise could be an issue, and was very accommodating. The next morning, the heater was replaced. No hassle whatsoever. The whole process was very smooth and totally customer oriented. I could tell that this is a company that is indeed very customer oriented, unlike a lot of other contractors I've worked with in the past. This is my sixth house, and I have replaced fi

" AZ Air Conditioning & Heating was courteous, fair, efficient and clean. The technicians left no trace of their presence other than a wonderful job at replacing our furnace! We had been using another service for years. The original owner died and the fellows who took over were sarcastic, dishonest and very difficult to work with. Things always went wrong after their presence. AZ Air Conditioning & Heating. in their white trucks are like knights in shining armour! Thank you! My little house is safe!"