This company has been the worst company that we have ever ordered from. We are an embroidery company and have ordered millions of hats, shirts, ect. from many companies with no problems, but the service from here is horrible. It has been 9 days since we ordered hats and have not received them yet, have tried calling numerous times and get no answer, and have emailed a few times and have yet to get any response. We will be sure NEVER to order from this company again.