About
Service & Installation of HVAC Systems
We provide high-quality service and installation for residential and commercial clients, energy-efficient products and techniques, trained technicians and guaranteed customer satisfaction at our Brooks air conditioning and heating company.
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Current Hours
- Sun CLOSED
- Mon 8:00 AM - 5:00 PM
- Tue 8:00 AM - 5:00 PM
- Wed 8:00 AM - 5:00 PM
- Thu 8:00 AM - 5:00 PM
- Fri 8:00 AM - 5:00 PM
- Sat CLOSED
-
Thu 8:00 AM - 5:00 PMOPEN NOW
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Reviews (1)
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1.0
1 Review
Jessica Cruz
Last year in July I used this company to remove my old ac system and install a new ac/heatpump system and install all new ductwork. Total cost $11,000. After the unit was installed, I kept hearing strange huffing noises from the vents. They came out multiple times to investigate with no resolution. In the meantime the noise kept getting worse and worse. Then my husband and I decided to go into the crawlspace to perform our own investigation and there was water all over the crawlspace and all of the brand new ductwork, it was dripping wet with condensation. I called them back out for an 8th service call. This time they acknowledged the problem. They stated the unit wasn't properly leveled during installation which caused condensation to back up into the unit. They did re-level the unit and they reinstalled new ductwork. Now the huffing noise was still present but significantly better. Fastforward to winter. Temperatures have now dropped into the 60's and I turn on the heat but the unit was not heating. So I call them back out for a 9th service call and I was told the unit wasn't charged properly and it triggered a fault so the unit shut off. The tech recharged the unit and the heat was back on. Now its been one year since the unit was installed and the huffing noise coming from the vents has been progressively getting worse. Today in this beautiful 90 degree weather the outside ac unit freezes up and will not cool. Now they only offer free service calls for 6 months. At this point I've had them out 9 times over the last year for a brand new ac and ductwork install that I paid $11,000 for and Im currently running window ac units (Pathetic). So no I would NOT recommend them. Save yourself the trouble and utilize a different company.
Detailed Information
- Location TypeSingle Location
- Opening Date2003
- Annual Revenue Estimate$1 to 2.5 million
- SIC Code show
- Employees5 to 9
- Contactsshow
- Owner Ryan Cannon
- Email [email protected]
- Owner Jamie Blalock
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