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Thai Airways International
Airport Terminal Services
380 World Way, Los Angeles, CA · 90045Serving Los Angeles, CA
Categorized under Airport Transportation Services. Current estimates show this company has an annual revenue of less than $500,000 and employs a staff of approximately 1 to 4.
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David Brown — Sep 30, 2026
I had a smooth and relaxing 866- (271)- 2329 journey. The staff were friendly and responded politely to requests. The cabin was cl…
I had a smooth and relaxing 866- (271)- 2329 journey. The staff were friendly and responded politely to requests. The cabin was clean and comfortable. I was satisfied with the overall service.
Read moreI had a smooth and relaxing 866- (271)- 2329 journey. The staff were friendly and responded politely to requests. The cabin was clean and comfortable. I was satisfied with the overall service.
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harish hill — May 06, 2026
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, whi…
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read moreI recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripte…
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read more Show less -
Michelle Luthera — May 05, 2026
I recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly…
I recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read moreI recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat sc…
I recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read more Show less -
Keira Knightley — May 05, 2026
I recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly…
I recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read moreI recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat sc…
I recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read more Show less -
Keira Knightley — May 05, 2026
Airline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member…
Airline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
Read moreAirline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that w…
Airline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
Read more Show less -
Michelle Martin — May 05, 2026
Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with th…
Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
Read moreThai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clea…
Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
Read more Show less -
Keira Knightley — May 05, 2026
Please contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed p…
Please contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read morePlease contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortu…
Please contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read more Show less -
Keira Knightley — May 05, 2026
Please contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed pr…
Please contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read morePlease contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortun…
Please contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read more Show less -
harish hill hill — May 05, 2026
The airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official …
The airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official helpline. This makes it very convenient for travelers to reach out whenever they need assistance, regardless of the time or situation. What makes this service impressive is its ability to handle a wide variety of travel-related requests with ease. Whether it's making a new reservation, updating an existing booking, processing cancellations, or resolving baggage concerns, everything is managed in a clear and organized way. The support team is well-informed and ensures that customers understand each step of the process without confusion. In addition, the quick response time adds significant value to the overall experience. Customers are able to connect without long delays, which is especially helpful when dealing with urgent travel matters. The representatives maintain a professional and courteous approach, focusing on providing accurate and helpful solutions. The service is also designed to be simple and dependable. Every query, whether minor or complex, is handled with care and attention. This consistency in service quality helps build confidence among travelers and makes the entire support experience smooth and stress-free. Overall, the airline's customer service stands out for its reliability, efficiency, and user-focused approach. It is an excellent option for anyone seeking prompt and effective support, ensuring a more comfortable and worry-free travel experience.
Read moreThe airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official helpline. This makes it very convenient for travelers to reach out whenever they need assistance, regardless of the time or situation. What makes this service impressive …
The airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official helpline. This makes it very convenient for travelers to reach out whenever they need assistance, regardless of the time or situation. What makes this service impressive is its ability to handle a wide variety of travel-related requests with ease. Whether it's making a new reservation, updating an existing booking, processing cancellations, or resolving baggage concerns, everything is managed in a clear and organized way. The support team is well-informed and ensures that customers understand each step of the process without confusion. In addition, the quick response time adds significant value to the overall experience. Customers are able to connect without long delays, which is especially helpful when dealing with urgent travel matters. The representatives maintain a professional and courteous approach, focusing on providing accurate and helpful solutions. The service is also designed to be simple and dependable. Every query, whether minor or complex, is handled with care and attention. This consistency in service quality helps build confidence among travelers and makes the entire support experience smooth and stress-free. Overall, the airline's customer service stands out for its reliability, efficiency, and user-focused approach. It is an excellent option for anyone seeking prompt and effective support, ensuring a more comfortable and worry-free travel experience.
Read more Show less -
Keira Knightley — May 04, 2026
Please contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed prop…
Please contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read morePlease contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunate…
Please contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read more Show less
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David Brown — Sep 30, 2026
I had a smooth and relaxing 866- (271)- 2329 journey. The staff were friendly and responded politely to requests. The cabin was cl…
I had a smooth and relaxing 866- (271)- 2329 journey. The staff were friendly and responded politely to requests. The cabin was clean and comfortable. I was satisfied with the overall service.
Read moreI had a smooth and relaxing 866- (271)- 2329 journey. The staff were friendly and responded politely to requests. The cabin was clean and comfortable. I was satisfied with the overall service.
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harish hill — May 06, 2026
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, whi…
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read moreI recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripte…
I recently contacted 1-888-559-6511 for airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read more Show less -
Michelle Luthera — May 05, 2026
I recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly…
I recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read moreI recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat sc…
I recently contacted 1-855-657-6600 for Thai Airways assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
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Keira Knightley — May 05, 2026
I recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly…
I recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read moreI recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat sc…
I recently contacted 1-855-657-6600 for Thai airline assistance, and my experience was mixed. The call was answered fairly quickly, which was a positive start. The representative I spoke with was polite and tried to be helpful, but at times the information provided felt a bit unclear and somewhat scripted. One concern is that it wasn't immediately obvious which airline or official service the number was associated with. This made me cautious about sharing personal booking details. While they did offer assistance with reservations and flight changes, I would recommend verifying that this number is officially connected to your airline before proceeding with any payments or sensitive information. Overall, the service was responsive but lacked transparency. It may be useful for general inquiries, but for anything involving payments or important booking changes, contacting the airline directly through their official website is a safer option.
Read more Show less -
Keira Knightley — May 05, 2026
Airline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member…
Airline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
Read moreAirline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that w…
Airline Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
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Michelle Martin — May 05, 2026
Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with th…
Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
Read moreThai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clea…
Thai Airways Toll-Free-Customer Service Phone Number 1 888 638 8907 Cancellation and refund Policy As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that he
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Keira Knightley — May 05, 2026
Please contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed p…
Please contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read morePlease contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortu…
Please contact Thai Airline at 1 888 638 8907 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
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Keira Knightley — May 05, 2026
Please contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed pr…
Please contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read morePlease contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortun…
Please contact Thai Airlines at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the one world alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
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harish hill hill — May 05, 2026
The airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official …
The airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official helpline. This makes it very convenient for travelers to reach out whenever they need assistance, regardless of the time or situation. What makes this service impressive is its ability to handle a wide variety of travel-related requests with ease. Whether it's making a new reservation, updating an existing booking, processing cancellations, or resolving baggage concerns, everything is managed in a clear and organized way. The support team is well-informed and ensures that customers understand each step of the process without confusion. In addition, the quick response time adds significant value to the overall experience. Customers are able to connect without long delays, which is especially helpful when dealing with urgent travel matters. The representatives maintain a professional and courteous approach, focusing on providing accurate and helpful solutions. The service is also designed to be simple and dependable. Every query, whether minor or complex, is handled with care and attention. This consistency in service quality helps build confidence among travelers and makes the entire support experience smooth and stress-free. Overall, the airline's customer service stands out for its reliability, efficiency, and user-focused approach. It is an excellent option for anyone seeking prompt and effective support, ensuring a more comfortable and worry-free travel experience.
Read moreThe airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official helpline. This makes it very convenient for travelers to reach out whenever they need assistance, regardless of the time or situation. What makes this service impressive …
The airline provides a dedicated toll-free customer support number, 1 888 559 7870, which is accessible 24/7 through its official helpline. This makes it very convenient for travelers to reach out whenever they need assistance, regardless of the time or situation. What makes this service impressive is its ability to handle a wide variety of travel-related requests with ease. Whether it's making a new reservation, updating an existing booking, processing cancellations, or resolving baggage concerns, everything is managed in a clear and organized way. The support team is well-informed and ensures that customers understand each step of the process without confusion. In addition, the quick response time adds significant value to the overall experience. Customers are able to connect without long delays, which is especially helpful when dealing with urgent travel matters. The representatives maintain a professional and courteous approach, focusing on providing accurate and helpful solutions. The service is also designed to be simple and dependable. Every query, whether minor or complex, is handled with care and attention. This consistency in service quality helps build confidence among travelers and makes the entire support experience smooth and stress-free. Overall, the airline's customer service stands out for its reliability, efficiency, and user-focused approach. It is an excellent option for anyone seeking prompt and effective support, ensuring a more comfortable and worry-free travel experience.
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Keira Knightley — May 04, 2026
Please contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed prop…
Please contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read morePlease contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunate…
Please contact Thai Airway at 855-657-6600 before your flight so arrangements for any additional OTA support can be discussed properly. As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines. Unfortunately, my experience with Royal Jordanian completely broke that expectation. I ended up paying $140 for two seats that were clearly displayed during booking as a two-seat row configuration. However, upon boarding, my wife and I were surprised to find that the row actually had three seats. This completely defeats the purpose of paying extra, as no one intentionally pays for a middle seat. It felt misleading and frankly unacceptable. My assigned seat, 6K, was another major issue. The seat had almost no cushioning at all, making it extremely uncomfortable for a long-haul flight. I had to stack multiple pillows and blankets just to avoid severe back pain. For an international airline, especially one associated with a premium alliance, this level of seating quality is disappointing. Customer service was equally frustrating. I initially called a representative in Detroit to get basic information about the aircraft and flight. Instead of helping, I was redirected to another number, which I believe was based in Chicago. When I called that number, I was told they couldn't assist and was given yet another contact. That third contact then directed me back to the original Detroit number. After going in circles, I finally reached someone who provided the information I had been asking for from the beginning. This lack of coordination and efficiency reflects poorly on the airline's support system. Boarding the aircraft brought mixed impressions. The plane itself was modern, clean, and visually impressive. Most of the flight attendants were professional and clearly working hard to manage the passengers. However, the overall passenger experience was significantly affected by the behavior of other travelers. Many passengers were loud, inconsiderate, and did not maintain basic cleanliness standards. The condition of the restrooms during the flight was particularly disturbing. Within just a few hours, the bathrooms were in terrible condition - urine on the floor, clogged sinks, and an overall lack of hygiene. It was shocking to see such poor maintenance on what is supposed to be a premium international flight. This level of uncleanliness made the journey extremely uncomfortable. Overall, this was one of the most disappointing airline experiences I have ever had. From misleading seat selection and uncomfortable seating to poor customer service and hygiene issues, the experience fell far below expectations. I would not choose Royal Jordanian again under any circumstances. I would rather pay significantly more or take a longer, less convenient route than go through such an experience again. There are far better alternatives available, and I strongly recommend considering other airlines for travel.
Read more Show less