Saw ad on internet and contacted Rod, the owner. Asked him to come out for a well inspection prior to purchasing property with well on it. Rod took the time to ask questions- prior to coming out- to ensure he had the right tools and equipment and to make sure he understood what I needed/ wanted. When he came out he inspected the system and took the time to explain everything that he saw and wrote a very descriptive explanation as to what needed to be done and why. Very thorough and detail oriented. I will definitely have him come back for any future service. Highly recommend him- very professional and knows what he is doing.