Trustworthy and honest! As someone with very little knowledge of cars, they gave me all the information I needed to make an educated decision I am comfortable with. They ran a free diagnostic test, and told me the price up front. They came recommended from the people in my neighborhood, and while we were out front looking under the hood, multiple people honked and said hello. It would seem to me like Jim at Valley Auto has a good reputation around town, and his calm demeanor makes you feel comfortable and pressure free to make your own decisions. I will definitely be recommending them in the future.