5/23/12 I have had a HORRIBLE experience with Alex Hall and his 'repair' company. He replaced the control panel on my Whirlpool Dishwasher on 3/5/12, dishwasher quit working on 5/9/12. He charged me $374.05 I finally talked to him on 5/21/12, after numerous messages with no return calls, letting him know I was going to go to Small Claims Court, report him to the Better Business Bureau , and after a verbal telephone confrontation with my dad.. he called to let me know he was 'going to do the right thing' and 'he didn't want any problems.' We made an appt for him to come to my house on 5/23/12, to take the control panel back (so he could recoup some of the money spent on it), he was going to refund my bill of $374.05 minus the $64.00 service call,,,so I expected a refund of $310.05. He came to my house, said he would refund me half of the labor charge of $129..I stopped him and said, 'my dishwasher doesn't work, why should I pay ANY labor charge?' Yesterday you told me something else. You would refund my money of $374.05 minus the $64.00 service call...He said he couldn't do that..He offered me a check of $100 and wanted to be done with it. He told me he didn't have pixie dust or a crystal ball, What?? Just fix my dishwasher!!!!!!! My friend came into the kitchen from the living room after listening to our conversation. Alex asked who 'this guy' is.. My friend said, 'I am her friend' Alex then abruptly left..NOTHING TAKEN CARE OF.' HORRIBLE HORRIBLE EXPERIENCE...